Company News | CustomerServ | Company News + Press (2)

Nick Jiwa's Insight Provides Basis for Discussion on the Pros and Cons of an Offshore Call Center

By CustomerServ September 17, 2021

Should you outsource your call center and implement an offshore call center? A LinkedIn discussion ..

CustomerServ Brings Jobs to Kenya, by Partnering with CCI to Provide Call Center Services for Major Tech Brand

By CustomerServ July 29, 2021

SUGAR LAND, TEXAS (PRWEB) JULY 29, 2020

Nick Jiwa Joins PACE Virtual Panel on Successful BPO Partner Management

By CustomerServ October 1, 2020

CustomerServ's Nick Jiwa shared his experience navigating BPO Partner relationships alongside three ..

CustomerServ Joins Consero Group KnowledgeBridge™

By CustomerServ August 21, 2020

On August 20th, our Founder and President, Nick Jiwa, and Tom Poston from AT&T moderated a ..

2020 Scholarship Winner Announced: Meet Mya Hynson

By CustomerServ August 10, 2020

Nick Jiwa, Founder and President of CustomerServ, and his leadership team awarded the $7500 ..

CustomerServ Welcomes the Addition of Linda Watson as Client Solutions Advisor

By CustomerServ July 9, 2020

SUGAR LAND, TEXAS (PRWEB) JULY 09, 2020 CustomerServ announces the appointment of Linda Watson to ..

CustomerServ Partners With Consero Group for Contact Center Webinar

By CustomerServ June 17, 2020

On June 9th, CustomerServ had the opportunity to co-host and moderate Consero Group’s Contact ..

CustomerServ Partners With Consero Group for Customer Experience Webinar

By CustomerServ April 30, 2020

On April 22nd, CustomerServ partnered with Consero Group for their inaugural Customer Experience ..

Michael Replogle Talks with CCNG: Is a Good Economy Bad for US Call Centers?

By CustomerServ February 13, 2020

Low unemployment rates and positive economic conditions usually lead to increased customer contact ..

Baruch College Alumni Spotlight: Nick Jiwa - The CX Pioneer

By CustomerServ September 12, 2019

Nick Jiwa chats with his alma mater about his career, his upbringing and his time at Baruch.

Nick Jiwa Speaks to Clutch on the Impact of Robocalls

By CustomerServ July 17, 2019

“The way to get a customer to fall under the EBR [existing business relationship] acronym is to get ..

CustomerServ Awards Inaugural $5000 Scholarship to University of Texas at Austin Business Student

By CustomerServ May 22, 2019

SUGAR LAND, TEXAS (PRWEB) MAY 22, 2019 The inaugural CustomerServ $5000 Scholarship will be awarded ..

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