CustomerServ's President and Founder, Nick Jiwa organized and led an outstanding panel discussion at Consero's Customer Experience and Contact Center Forum in Austin, TX.

Nick – along with expert speakers Devin Finlay, Nora Lango, Douglas McCann, and Marin Roe – discussed the vital topic “Outsourcing to Emerging Markets and the Importance of Impact Sourcing.” They shared insightful recommendations on how to tackle the challenge of the great resignation and the growing demand for nearshore and offshore services.

CustomerServ and Nick are honored to be an integral part of this event, which brings together thought leaders and solutions providers to tackle the challenges facing the customer experience space today.