On January 16th, CustomerServ in partnership with Execs in The Know, sponsored, and co-moderated a thought-provoking discussion on the reality of outsourcing to Africa. Our esteemed panelists Lori Fentem, Danielle Benaduce Valente, moderators Nick Jiwa, Chad McDaniel, and our corporate attendees engaged in peer-to-peer knowledge sharing about the emergence of Africa, challenges, successes, and best practices. We thank everyone who joined, for a lively session!