Industry Verticals

CustomerServ® is an expert at matching elite contact center providers to the broad variety needs of any organization that chooses to outsource. CustomerServ®’s knowledge base and process can be applied to a wide spectrum of industry verticals and across all stages of the customer lifecycle. The reason we can be vertically agnostic is the essence of the Customer Experience— great service, in all forms, is the center of truly great performance.

CustomerServ®’s success stories span verticals including but not limited to:

  • Alternative Medicine
  • Automotive
  • Auto Rental
  • Cable & MSO
  • Catalog
  • Consumer Goods
  • Clinical Trials
  • Education
  • E-Commerce
  • Electronics
  • Financial Services
  • Fin-Tech
  • Fleet Services
  • Food Services
  • Healthcare
  • Insurance
  • Home Security
  • Home Services
  • Home Improvement
  • HVAC
  • Hotels & Hospitality
  • Manufacturing
  • Meal Kit Delivery
  • Mobility & Wireless
  • Mortgage
  • Patient Care
  • Pharmaceutical
  • Public Utility
  • Publishing
  • Subscription Box
  • Rebates
  • Retail Energy
  • Reservations
  • Retail
  • Roadside Assistance
  • Software
  • Technology
  • Telecommunications
  • Telematics
  • Travel
  • Transportation

CustomerServ® is responsible for over $1 billion in contact center outsourcing for companies of every size from Fortune 100s to start-ups, across every aspect of the customer lifecycle including:
Customer Life Stages: Acquisition, Cross-sell, Retention, Service; Customer Services: Billing, Sales / Web Support, Disputes, Collections; Contact Channels: Voice, Web-Chat, Email, Back Office; Covered Geographies: Domestic US, Asia Pacific, Latin America, Europe; Designated Languages: English, Spanish, 40+ Languages, Blended
We helped a global leader in the subscription box industry reduce costs and improve quality and customer experience. Download our case study to learn how.

Our Videos

  • Meet our teams: the experts in customer connection!
  • Meet Nick Jiwa of CustomerServ®.