El Salvador Call Centers

Why El Salvador for your nearshore call center needs?

With a population of 6.4 million, El Salvador is among the most promising nearshore call center markets. A report by Gallup recently ranked employee engagement in El Salvador the highest among Latin American countries, and higher even than US workers. El Salvador offers many advantages including:

• 30,000 English, bilingual and multilingual call center workers.
• Well-educated, technically-skilled millennial workforce.
• A call center and BPO market valued at $400 million.
• A 40-60% cost savings vs. US-based call centers.
• Geographic proximity and cultural affinity to the US.
• Less saturated compared to other outsourcing markets.
• On-premise and work-at-home (WAH) agents.
• Strong infrastructure, including utilities, transportation, technology and telephony.
• Central America’s largest airport is El Salvador International Airport.
• CustomerServ’s call center partners are located in San Salvador’s central business and commercial districts, technical and educational hubs.
• Compliance includes PCI, SOC II, ISO and HIPAA certification.

Find your El Salvador call center with CustomerServ at no cost to you

• CustomerServ is “the” nearshore call center and BPO outsourcing expert, responsible for over $2.5 billion outsourcing contracts to date.
  
• CustomerServ’s El Salvador call centers are hand-picked by us following intensive and on-site vetting.
  
• Mitigate your risk and increase your chances of success with an El Salvador call center, with our knowledge base and expert matchmaking.
  
• Our El Salvador call center vendors are leaders in:
  • Customer service
  • Technical support
  • Work-at-home
  • IoT (internet of things)
  • Help desk
  • Telesales
  • Omni-channel
  • Live chat & email
  • Social & digital
  • Back office & collections
  • Financial & accounting (F&A outsourcing)