Our People

Aylin Poulton

Director Digital Strategy & Customer Experience 

Aylin Poulton brings more than 20 years’ experience in business operations, customer experience and marketing strategy. An expert in conceptualizing and implementing creative tactics and strategies designed to improve client experiences and growth. Aylin’s role at CustomerServ is to support the company’s ongoing diversification, business strategy, client satisfaction and BPO partner delivery.

Aylin graduated from University of Texas at Austin with a Bachelor of Architecture degree. She is passionate about design and art. A beach girl, she puts her Turkish language skills to use every summer on the shores of the Mediterranean. Houston, Texas, and its close beaches are home remainder of the year.